Updated on 04/08/2020, 1:10 PM EST

In these trying times, there are (unfortunately) many types of scammers out there trying to access critical and private information and take advantage of individuals.

Avoiding Technology Scams
In an effort to help you avoid calls, emails, etc. from potential technology scammers, we would like to give you the pertinent information you need to contact the AmeriLife IT Service Desk.

The individuals listed below are the only people you should talk to or email with regarding your work computer.

If someone contacting you is not one of the listed names below – please just tell the caller that you will call him/her back. You can then call the IT Service Desk, and they will be able to assist.

  • To contact the IT Service Desk, using your local extension, please dial x75002
  • To contact the IT Service Desk on a cell phone or outside line, please dial 727-216-7000 or 855-217-1182 toll-free
  • Please continue to use the email address ITSupport@amerilife.com to report technical issues
    • If you email technicians directly, you will experience an extended delay for a response as they work from a ticketing system

The IT Support Staff
All can be reached at extension 75002

Lou Mosley (IT Service Desk Manager)
lmosley@amerilife.com

Adam Wanner

awanner@amerilife.com

Nick Marzola

nmarzola@amerilife.com

Cody Martin
cmartin@amerilife.com

Wesley Sherbuk – Networking
WSherbuk@amerilife.com

Joel Campo
jcampo@amerilife.com

Scott Autery – Networking
SAutery@amerilife.com

In addition, below is the contact information for AmeriLife’s Telecommunications Manager, who is assisting associates in setting up their softphones.

Mark Apodaca (Telecommunications Manager)
mapodaca@amerilife.com x72334

Beware of IRS Scams
Scammers are not only trying to hack into technology systems, they are also out there attempting to swindle individuals out of their stimulus checks.

Many Americans will be receiving stimulus checks as a part of the $2 trillion Coronavirus Aid, Relief and Economic Security (CARES) Act. The act is designed to fight the nationwide impact of the coronavirus pandemic and will provide economic relief, in the form of a $1,200 payment, for individuals who earn $75,000 or less per year.

Click here for more details about the CARES Act.

Federal and state authorities tell consumers that there is no need to sign up for the stimulus checks. No action will be required from most Americans, as the government will mail or deposit the checks into the account you previously provided on your tax return.

Click here for more information about fraudsters working to scam you.

How to Spot an IRS Scam
Some of the tricks scammers are using include asking potential victims to verify their PayPal, bank account numbers or other financial information as a step to receiving the stimulus check.

  • If you receive an email or a text asking for financial information, delete it
    • Never click on links from sources you do not know, which could download malware on your computer
  • The IRS will not call and ask you to verify your payment details
    • Do not give out your bank account or any other information, even if it’s someone who claims it’s necessary
    • The IRS will deposit your stimulus check into the account you previously provided on your tax return or will send you a paper check
  • If you receive a call, don’t engage with the scammers – just hang up

Click here for more information on IRS scams, including how to know if it’s really the IRS calling or knocking on your door.

Clicking third-party links will open a new tab and will take you away from AmeriLife.com. AmeriLife does not control the linked sites’ content or link.