American Insurance Administrators, LLC

American Insurance AdministratorsWith the capacity to administer for insurance companies of all sizes and across multiple product lines, AIA helps insurance companies go to market quickly with its experienced staff, turn-key support and technology. Providing superior services for a marginal cost allows AIA to help insurance companies go to market with confidence.

AmeriLife’s licensed third-party administrator, American Insurance Administrators, LLC (AIA), has the expertise and capacity to perform all the administrative functions of an insurance company. Specializing in Medicare Supplement, annuities, health and disability product lines, AIA’s capabilities include compliance, policyholder services, premium billing, claims and underwriting services. AIA provides a total claims payment system which includes tracking claims experience, persistency, and performance by agent, county, state or agency.

AmeriLife Support Services

  • Agent Licensing Support
  • Corporate Registrations
  • New Business Processing
  • Policy Owner Services
  • Billing and Collection of Premiums
  • Commission Payment to Agents
  • Claims Processing
  • Pre-Certification
  • Underwriting
  • Policy Issue

Delivering Superior Service

  • 98.9% or better financial accuracy on claims
  • 97% or better statistical accuracy on claims
  • 90% of calls answered within 30 seconds with 85% first call resolution
  • Perform daily quality control audits in new business, underwriting, and claims
  • Performance metrics in place to ensure timely processing to meet or exceed Carrier SLA requirements
  • Utilize Lean Six Sigma methodology as a commitment and conviction to the company’s business strategy toward process improvement and efficiency